Sydney 2019

On April 3, 2019, industry leaders met in Sydney to discuss the strategies shaping the future of commerce. Watch the videos to listen in on the conversation.

Watch the videos


Solving for scale

From hiring and culture to funding and global expansion, learn about all things scale with these fast-growing brands.

Panelists: Tora Brophy, Head of Retail, Google ANZ | Dany Milham, Co-founder, Koala | Sarah Timmerman, Owner and CEO, Beginning Boutique | Julie Mathers, Founder and CEO, Flora and Fauna

Creating customer-centric experiences

With the rise of conversational commerce and high consumer expectations, hear how these brands are delivering a unique and consistent customer experience.

Panelists: Roy Sunstrum, VP Operations, Shopify Plus | Travis Wright, General Manager, Esther & Co. | Dean Jones, Co-founder and CEO, GlamCorner | Megan Olney, Head of Customer Experiences, Who Gives a Crap

Four strategies to future-proof your brand

Explore the global industry trends that are shaping the next generation of commerce.

Presenter: Mark Bergen, Head of Growth, Shopify Plus

Building a brand

Hear from these executives on the art and science of building a brand from the ground up.

Panelists: Pip Edwards, Co-founder and Creative Director, P.E Nation | Lana Hopkins, Founder, Mon Purse | Gretta van Riel, Founder, Hey Influencers

Going global

Learn how to approach growth in North American markets: what works, what doesn’t, and what to experiment with.

Panelists: Nathan Bush, Founder, 12HIGH | Jess Hatzis, Founder and CMO, Frank Body | Valentin Ozich, Founder and Creative Director, I Love Ugly

Big in Japan

Discover business fundamentals and cultural nuances for a successful launch in the Japanese market.

Panelists: Mark Wang, Country Manager, Japan, Shopify | Jeremy Dufner, Head of International, Koala | Omar Sabiry, CEO and Creative Director, Maison de Sabré

Redefining retail

Find out how brands are disrupting the conventional brick-and-mortar model and designing future store experiences.

Panelists: Erik Newcomb, Merchant Success Lead, Shopify Plus | Simon Beard, CEO, Culture Kings | Scott Triana, Property Project Manager, Bailey Nelson | Alex Shaughnessy, Director Retail and Community, Lululemon ANZ