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Due to the evolving public health concerns around COVID-19, we've made a hard but necessary decision to postpone Commerce+ Sydney, which was due to take place on April 2, 2020. Although we want to give our attendees the opportunity to make meaningful connections and share insights with one another in person, we don’t want to do that at the risk of their health and safety. We will share details about a new date for Commerce+ Sydney as soon as we have more information.
Please note: Our aim is to reschedule Commerce+ Sydney for a future date. For this rescheduled event, we will continue to donate 100% of all ticket sales from Commerce+ to NSW Rural Fire Service in an effort to support those impacted by the fires, which had a devastating impact throughout Australia in early 2020.
We will be directly refunding your ticket within the next couple of days. You should receive an email notification from Eventbrite confirming your issued refund.
If you haven’t received your refund by March 27th, please contact plusapac@shopify.com
The refund will be credited to the attendee’s bank account or card used for purchase within 5-7 business days of the refund being issued, depending on their bank.
Payment will be refunded to the same form of payment as made.
Please send your query to plusapac@shopify.com and we’ll respond as soon as possible.